I will be conducting a workshop on writing professional emails for a Elsevier Publications next week. The approach that I follow for this workshop is described very briefly below:
Step One: An analysis of participants' existing emails - going through their writing styles, language and structure.
Step Two: Design and build the entire workshop based on the analysis.
Step Three: Participants read their emails like it was written for them - removing the fluff and making their language, style and tone appropriate to the receiver so that the message is clearly communicated.
Step Four: Participants use the learning management system to practice their new skills while I help them by giving them feedback on their work.
The results of the methodology is amazing as the workshop is very relavent to the participants' job, and has an ideal mix of both instructor led and blended learning.
I also find these workshops personally rewarding as I know that participants realize the value of this workshop, and also build many professional relationships with the participants.
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