More about greenbooks' email writing workshops...

I chanced upon this video which describes in a nutshell what I do in my Professional Email Writing Workshops. It felt like they got the words practically out of my mouth!

Of course, GreenBooks workshops follow a blended learning approach that is much more effective as we provide ample opportunity for the learners to apply the learning through our Learning Management System - www.igreenbooks.com. Further, we extend a whole month's support to our participants to help them apply the learnt skills.

So, take a look at this video, add the Learning Management System for blended learning and a month of free support, and you have a really great combo!

http://uk.youtube.com/watch?v=yDkLz0RS_PU&feature=channel

email writing workshop

I will be conducting a workshop on writing professional emails for a Elsevier Publications next week. The approach that I follow for this workshop is described very briefly below:

Step One: An analysis of participants' existing emails - going through their writing styles, language and structure.
Step Two: Design and build the entire workshop based on the analysis.
Step Three: Participants read their emails like it was written for them - removing the fluff and making their language, style and tone appropriate to the receiver so that the message is clearly communicated.
Step Four: Participants use the learning management system to practice their new skills while I help them by giving them feedback on their work.

The results of the methodology is amazing as the workshop is very relavent to the participants' job, and has an ideal mix of both instructor led and blended learning.

I also find these workshops personally rewarding as I know that participants realize the value of this workshop, and also build many professional relationships with the participants.

Succinct subject lines

Your subject lines are like the headlines in the newspaper. Just as you read the headlines every morning and then read the news that interests you, your reader decides whether he wants to open the mail after reading the subject line. So, write subject lines that are pithy and are a gist of the content of the mail.

Your subject lines can be the message itself if the message is short. For example: 'Meeting postponed to 4 pm' can be the subject line of a mail that is sent out to members who need just that information.

Would you open a mail that has a subject line that looks like this: URGENT or IMPORTANT? I guess not, so dont write one. Finally, don't write your subject lines in technicolour - black or blue is professional.